Arkansas Best Announces Fourth Quarter 2012 Results And Full Year 2012 Results

(Fort Smith, Arkansas, January 30, 2013) —Arkansas Best Corporation (ABFS) today announced unaudited results for the fourth quarter and full year 2012. Arkansas Best had a fourth quarter 2012 net loss, as generally flat, year-over-year revenue, tonnage and pricing at ABF Freight System, Inc. were offset by higher costs. For the same period, Arkansas Best's emerging, non-asset-based businesses were profitable and posted higher revenues.  Arkansas Best's fourth quarter 2012 revenue was $537.0 million compared to revenue of $463.2 million in the fourth quarter of 2011.

Following the acquisition of Panther Expedited Services, Inc. in June 2012, Arkansas Best saw yearly revenue top $2 billion for the first time in its history. In addition to Panther, Arkansas Best's emerging, non-asset-based businesses that contributed to 2012's revenue growth are in freight brokerage, and vehicle roadside and preventative maintenance.

Arkansas Best's fourth quarter 2012 net loss was $7.9 million, or $0.31 per share, compared to fourth quarter 2011 net income of $1.4 million, or $0.05 per share. This quarter's results include an after-tax charge of $2.4 million, or $0.09 per share, related to an actuarial adjustment to ABF's workers' compensation expense.  The liabilities associated with Arkansas Best's self-insured portion of these costs are estimates based on a number of variables and assumptions.  During the fourth quarter, information indicating that many of these claims had a longer duration and higher payments than initially projected resulted in a thorough actuarial review and in this adjustment.   

For full year 2012, Arkansas Best had a net loss of $7.7 million, or $0.31 per share, including the previously discussed workers' compensation expense increase.  This compares to net income of $6.2 million, or $0.23 per share, in 2011.  Arkansas Best's full year 2012 revenue was $2.1 billion compared to revenue of $1.9 billion in 2011.

"We are pleased with revenue growth and improving profitability at our emerging businesses as they added up to more than 20 percent of our total company fourth quarter revenue," said Arkansas Best President and Chief Executive Officer Judy R. McReynolds. "Expanding our portfolio of expedited and premium logistics services was a major initiative in 2012 as our customers' supply chains grow ever more complex.  We are encouraged by the trends we have seen in these businesses. Among other things, we added key sales and customer service personnel and invested in service-enhancing technologies, all of which were well-received in the marketplace."

McReynolds added that the full-year loss at ABF resulting in a 2012 operating ratio above 100, following a slightly profitable 2011, was troubling as total revenues remained about even with annual yield improvement offset by lower business levels. "We are focused on a return to profitability at ABF by substantially lowering our costs in the next labor contract through negotiations that are now underway. ABF's management team is hopeful it will reach an agreement with the Teamsters that allows us to preserve good-paying jobs and protect our employees' retirements through a lower cost structure that truly reflects the competitive nature of today's LTL marketplace."

In late December, ABF exchanged initial contract proposals with the Teamsters National Freight Industry Negotiating Committee. ABF seeks a national contract that eliminates the use of supplements and provides uniform terms for all of its local operations throughout the country. While previous versions of the National Master Freight Agreement ("NMFA") once covered more than 500,000 Teamsters, today, ABF is negotiating for its own contract that will cover 7,500 union employees. ABF is the only remaining union LTL carrier still paying full NMFA rates. Without significant reduction to this burdensome cost structure, ABF has informed Teamster leadership that extensive network changes will result, including closure of terminals and distribution centers.

ABF Freight System, Inc.
ABF's fourth quarter 2012 total daily tonnage and pricing statistics saw little change compared to last year's fourth quarter, leading to flat revenue as shippers maintained low inventory levels. At the same time, costs rose due to union labor contract wage and benefit increases that occurred earlier in the year and because of a lack of operational flexibility. In addition, higher depreciation costs associated with more expensive capital equipment and higher workers' compensation expense contributed to ABF's losses.

In late October, the impact of Hurricane Sandy resulted in lost revenue and profit opportunities along with returned shipments that had to be re-handled and re-delivered as customers closed for business in the days following the storm.  This resulted in estimated lost revenue of $2 – $2.5 million, an increase of about 0.4 percentage points in ABF's operating ratio and a reduction of $0.04 per share on Arkansas Best's fourth quarter results.

During the fourth quarter, changes in ABF's freight profile and account mix caused total pricing statistics to be the same as last year.  However, when adjusted for fuel surcharge and these profile and account changes, ABF's fourth quarter pricing on its traditional LTL business increased more than 2.5 percent versus last year.  Throughout 2012, pricing among carriers in the LTL industry was consistent and stable.  For the full year, ABF made steady progress in improving its account yield levels by 4.4 percent compared to 2011.

ABF Results of Operations

Fourth Quarter 2012

  • Revenue of $422.8 million compared to $422.1 million in fourth quarter 2011, a slight per day decrease
  • Tonnage per day increase of 0.4% versus fourth quarter 2011
  • Total billed revenue per hundredweight of $28.02, essentially the same as the $28.01 in fourth quarter 2011
  • Operating loss of $13.6 million, including $3.8 million related to an increase in workers' compensation expense, compared to operating income of $1.3 million in fourth quarter 2011
  • Operating ratio of 103.2%, including 0.9% related to an increase in workers' compensation expense, compared to an operating ratio of 99.7% in fourth quarter 2011

Full Year 2012

  • Revenue of $1.73 billion, the same as in 2011
  • Tonnage per day decrease of 4.6% versus 2011
  • Total billed revenue per hundredweight of $28.03 compared to $26.86 in 2011, an increase of 4.4%
  • Operating loss of $19.4 million, including $3.8 million related to an increase in workers' compensation expense, compared to 2011 operating income of $3.6 million
  • Operating ratio of 101.1%, including 0.2% related to an increase in workers' compensation expense, compared to an operating ratio of 99.8% in 2011

Emerging Businesses
Panther Expedited Services, Inc. is an important component of Arkansas Best's strategic goal of being an integrated logistics solutions provider. During the fourth quarter, Panther's revenue increased to record fourth quarter levels, and cash flow generation remained strong despite mixed results in the various market segments.  Particularly in the government business segment, Panther was affected by a lack of commitment of many of its customers to invest in their businesses due to uncertainty in the economy.  A slowdown in industrial production and tighter inventory management also resulted in fewer available manufacturing-related shipments.

Arkansas Best's other emerging non-asset-based subsidiaries experienced revenue growth and operating income improvement throughout the quarter despite a challenging macroeconomic environment. The freight brokerage segment grew revenue by 91%, achieving the highest quarterly revenue in its history.  The emergency and preventative maintenance segment achieved revenue growth of 39%, producing the second highest quarterly revenue in its history.  Fourth quarter profits in these two operating segments increased nearly two to three times compared to the same period last year.  The benefits of investments previously made in sales, customer service, and information technology at these companies are contributing to increased revenues and improving profitability. 

Capital Expenditures
In 2012, ABF's total net capital expenditures equated to $69 million, including approximately $49 million of revenue equipment.  Depreciation and amortization costs equaled $85 million.

Because ABF's union labor negotiations are in progress and planning for 2013 is highly dependent on the outcome of contract negotiations, ABF's 2013 net capital expenditures and depreciation and amortization costs have not been estimated.  In the next few months, as more clarity is gained on potential costs savings associated with ABF's new labor contract, estimates on capital expenditures and depreciation will be provided.

Closing Comments
"There continue to be many questions about the economy and its impact on the transport markets in which we compete.  Most economists are predicting a low level of growth in 2013," said McReynolds. "Looking ahead, we recognize that ABF and all of our other subsidiaries must generate profits regardless of the economic climate.  We are hopeful that our ongoing ABF contract negotiations will result in the right cost structure and greater operational flexibility, but our game plan for success at Arkansas Best takes into account all potential outcomes. Thanks to our expanding portfolio of diverse companies that are better able to meet customers' needs in a changing marketplace, we will continue to execute on our overarching goal to keep Arkansas Best firmly on a path toward financial success that rewards our shareholders."

Conference Call
Arkansas Best Corporation will host a conference call with company executives to discuss the 2012 fourth quarter and full year results.  The call will be today, Wednesday, January 30, at 9:30 a.m. ET (8:30 a.m. CT).  Interested parties are invited to listen by calling (800) 618-4645.  Following the call, a recorded playback will be available through the end of the day on March 2, 2013.  To listen to the playback, dial (800) 633-8284 or (402) 977-9140 (for international callers).  The conference call ID for the playback is 21643591.  The conference call and playback can also be accessed, through March 2, on Arkansas Best's website at

Company Description
Arkansas Best Corporation, headquartered in Fort Smith, Arkansas, is a freight transportation services and solutions provider. Through its various subsidiaries, Arkansas Best offers a wide variety of logistics solutions including: domestic and global transportation of less-than-truckload ("LTL") and full load shipments, expedited ground and time-definite delivery solutions, freight forwarding services, freight brokerage, oversight of roadside assistance and equipment services for commercial vehicles, and household goods moving market services for consumers, corporations, and the military. More information is available at and

Forward-Looking Statements
The following is a "safe harbor" statement under the Private Securities Litigation Reform Act of 1995: Statements contained in this report that are not based on historical facts are "forward-looking statements." Terms such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "plan," "predict," "prospects," "scheduled," "should," "would," and similar expressions and the negatives of such terms are intended to identify forward-looking statements. Such statements are by their nature subject to uncertainties and risk including, but not limited to, general economic conditions and related shifts in market demand that impact the performance and needs of industries served by Arkansas Best Corporation's subsidiaries and limit our customers' access to adequate financial resources; the successful integration of Panther; relationships with employees, including unions; union and nonunion employee wages and benefits, including changes in required contributions to multiemployer pension plans; competitive initiatives, pricing pressures, the effect of volatility in fuel prices and the associated changes in fuel surcharges on securing increases in base freight rates and the inability to collect fuel surcharges; availability of fuel; availability and cost of reliable third-party services; the timing and amount of capital expenditures; future costs of operating expenses such as fuel and related taxes; self-insurance claims and insurance premium costs; governmental regulations and policies; future climate change legislation; availability and cost of capital and financing arrangements; the cost and timing of growth initiatives; the impact of our brand and corporate reputation; the cost, integration, and performance of any future acquisitions; costs of continuing investments in technology and the impact of cyber incidents; weather conditions; and other financial, operational, and legal risks and uncertainties detailed from time to time in Arkansas Best Corporation's Securities and Exchange Commission ("SEC") public filings.

The following tables show financial data and operating statistics on Arkansas Best Corporation and its subsidiary companies.




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