"The proper attitude will improve the quality of a person's life and the company's image."

James is living proof of how a positive attitude contributes to success. Domiciled at ABF's Little Rock, Arkansas terminal since 1974, when he joined the company as a road driver, he has driven 2.7 million miles and earned a 27-year safe driving record. The Lonoke, Arkansas native has never had a chargeable accident. His impressive record earned him a spot on the ABF Road Team and the America's Road Team in 1992.

James has competed in the Arkansas Truck Driving Championships the last four years and won first place in the twin trailers class in 1995 and 1996, going on to compete at the national level those two years.

He is quick to point out that the job of delivering America's goods every day is serious business and requires a "Do It Right The First Time" attitude throughout the industry. He continues to take an active part in promoting and using the Quality Process throughout the ABF system.