Selling Power Magazine rates the ABF sales organization #1 among all Freight and Delivery Companies. Here is how they described their evaluation process for the World Class Sales Awards.
(Quote)"With the goal of identifying the best sales organizations in America, and to ensure objectivity, Selling Power turned to independent sales research and testing company H.R. Chally to conduct the surveys. Researchers at H.R. Chally contacted more that 5,600 corporate decision makers to identify the sales organizations that were rated the best by their customers. H.R. Chally researchers interviewed decision makers ranging from top executives to purchasing agents within client companies. They were asked to rate sales forces on a scale of Poor to Excellent using the following criteria:
Salesperson
- Personally manages your satisfaction
- Understands your business
- Acts as your advocate
- Knows applications and products/services
- Easily accessible
- Solves Problems
- Innovative
- Responsive
- Keeps you up-to-date
- Offers technical support
- Overall
Salesperson's Company
- Quality product/service
- Provides total solution
- Competitive Pricing
- Overall
(End Quote)
Here are the actual rankings of Freight/Delivery Companies:
- ABF Freight System, Inc.
- American Freightways Corp.
- CNF Transportation
- Consolidated Freightways
- Yellow Corp.
- USFreightways Corp.
- FDX Corporation
- United Parcel Service
- Roadway Express Service
- DHL Worldwide Express
ABF is proud of our sales force and their commitment to our customers.
END OF RELEASE
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