ABF® concentrates on national and regional transportation of general commodities freight, involving primarily LTL shipments. General commodities include all freight except hazardous waste, dangerous explosives, commodities of exceptionally high value, commodities in bulk and those requiring special equipment. ABF's general commodities shipments differ from shipments of bulk raw materials which are commonly transported by railroad, pipeline and water carrier.

ABF Mission: To provide reliable transportation services in a responsible manner to meet customers' unique needs.

ABF Vision: To be a highly successful and respected organization which is profitable to stockholders, employees, and the general public.

	Billing and Rating			History of ABF
	Claim Prevention			Marketing Objectives
	Credit and Collections			Quality Improvement Process
	System Design			Safety
	Equipment			Weighing and Research