TimeKeeper provides a time-critical, time-definite solution

If you’re a sales rep for a pharmaceutical company, your job is to educate physicians on how your drug may benefit their patients. You meet with doctors one-on-one, tell them about available drugs, give them samples, and leave documentation for them to study. Now remember, doctors are very busy. They maintain extremely tight schedules, and allot special times for your visits. If you’re late, then forget it. You’ll have to come back next week. So, imagine how frustrating it is when your drug sample shipments arrive late and you miss your window of opportunity with the doctors.

That’s exactly what was happening to sales reps for a global biopharmaceutical company. They were experiencing far more than their share of frustration until the company chose ABF as its carrier of choice.

Before making the switch to ABF, the company’s sales reps were often found pacing for hours while waiting for shipments to arrive. Sometimes, shipments were delivered piecemeal over the course of a day or two. Not only did this waste their time and hurt their productivity, it also made it difficult, if not impossible, for the sales reps to maintain good rapport with doctors.

It also created the potential for big problems for the company. You see, the Federal Drug Administration requires that a representative of the pharmaceutical company sign for shipments containing drug samples. But the sales reps, fearing they'd miss yet another meeting with the doctors, often weren’t there when the deliveries finally arrived. Without the proper signatures, the company would be in violation of FDA regulations.

These problems were eliminated when the company switched to ABF TimeKeeper®, a guaranteed, expedited delivery service designed expressly for time-critical, time-definite shipments. With TimeKeeper, the company was able to assure its sales reps that shipments would arrive intact and within a two-hour window. No more missed appointments. No more partial deliveries. No more FDA compliance issues.

ABF is continually improving the way freight business gets done. Our fervent attention to detail and passion for excellence mean ABF customers benefit from the dependable service our customers have come to expect. When timing is critical, you can expect more^sm from ABF.

 

---

Do you have a similar situation? Or perhaps you'd like to give us some feedback. We'd love to hear from you! E-mail us at marketing@abf.com.