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Please complete the following survey to help us serve you better. Only fields in Red are required.

Your Company Name*:
Your Name*:
Your E-mail Address*:
What changes or additions would you like to see?
What functions/items did you enjoy most about this new version?
What functions/items did you enjoy the least about this new version?
Did response time seem slow in connection with any function ?
(except zip chart creation)
What Q-Rate function do you use most often?
Do you use any of the following advanced features/functions:
Yes  No Off-shore rating. If so, how would you grade this function? And, do you use Q-RATE for:
    CAN    MEX   AK   HI   PR
Excellent  Good  Fair  Needs Improvement
Yes  No Zip code look up. If so, how would you grade this function?
Excellent  Good  Fair  Needs Improvement
Yes  No NMFC/Commodity file. If so, how would you grade this function?
Excellent  Good  Fair  Needs Improvement
Yes  No Customer profile (customized discount record). If so, how would you grade this function?
Excellent  Good  Fair  Needs Improvement
Yes  No File exporting. If so, how would you grade this function?
Excellent  Good  Fair  Needs Improvement
Yes  No Web Toolbar. If so, how would you grade this function?
Excellent  Good  Fair  Needs Improvement
What features would you like to see next in Q-Rate?
Do you use shipment rating software of other carriers? If so, which carrier(s)? And, which of the following would best describe your opinion:
ABF’s Q-Rate is significantly better than the other carriers’ rating software.
ABF’s Q-Rate is slightly better than the other carriers’ rating software.
Q-Rate is basically the same in quality/performance as other carriers rating software
(Please supply carrier name) rating software is slightly better that ABF's Q-Rate.  Their function is better.
(Please supply carrier name) rating software is significantly better that ABF's Q-Rate.  Their function is better.
What Operating System do you use? Win 95  Win 98  Win NT  Win 2000  Win ME  Win XP  Other / Unknown
How much RAM (memory)  do you have?  MB
Was installation successful and easy? If not, what problems did you experience?
Did the "Help" function within Q-Rate provide the information you needed? What "Help" topics should be added?
I depend on Q-Rate: Constantly  Often  Sometimes  Seldom
Do you have any other suggestions or comments?
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