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View online critical transportation documents. The signed bill of lading and delivery receipt are available on every shipment. Other documents, such as packing lists, customs documents, and weight confirmations are provided, when applicable.

The following information provides a step-by-step guide on how to use this feature as well as a list of common questions.

Step by Step Guide
To access this feature, you must be logged on to the site. You may request a password or logon now.
  1. Enter your shipment reference number(s).
  2. Select a reference type from the drop-down list (Retrieve a document by the ABF pro number, bill of lading number, purchase order number, RMA or customer reference number).
  3. Select a document type from the drop-down list (types include bill of lading, corrected bill of lading, corrected bill of lading, contract, customs document, delivery receipt, packing slip, weighing slip, and weight and research images).
  4. Select the icon to see recently viewed documents.
  5. Click the link if you have multiple documents with multiple reference types.
  6. Select the image type to download. "JPEG Low" is a lower quality image but will download quicker. "JPEG High" is a higher quality image but will take longer to download. "TIFF" has the best quality and quickest download, but requires a browser plug-in.
  7. Click the "Get Document" button to view documents pertaining to your shipment.

  1. Once a document is displayed, you may quickly access other documents associated with the shipment.
  2. If necessary, you may need to adjust the size and position of the document. Click "Full Size" to expand the document to full size.  Click the “Zoom out” button to zoom out the document. Click the “Zoom in” button to zoom in.  Click the “Original” button to be taken back to the original size of the document. Click the “Flip” button flip the document vertically. Click the “Rotate” buttons to rotate the document clockwise or counterclockwise depending. The “Print Version” button and link transforms the document into a printer-friendly version if you are in need of a paper copy of the document. Click the button to send the document via e-mail for fax.

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Common Questions

How to I get a copy of my proof of delivery?
Enter your shipment reference number, select the reference type, and select Delivery Receipt as the document type.

How do I print a document?
Press the "Print" button or "Ctrl" and "P" on your keyboard.

How do I get the document to print on a single page?
Click the "Smaller" button and print until the image is on one page.

My document is upside down or on its side. What do I do?
Click "Flip" or "Rotate" to adjust the view of the document.

How long are documents available?
Three years.

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