Enhancing customer satisfaction through service and expertise

ABF TurnKey® designs custom delivery, assembly, and installation solutions for companies seeking long-term business development through improved customer satisfaction after the sale.

With a proactive approach to freight management, attention to detail, and a passion for meeting customer requirements, ABF TurnKey provides your customers the extra care you would provide if you could make the delivery yourself.

ABF TurnKey offers customized solutions to meet your unique business needs. Whether you require a few simple services or a highly personalized merchandise delivery system, ABF is ready to assist you with reliable and prompt service. Our broad capabilities and advanced technological solutions allow ABF to deliver personalized, courteous care at a reasonable price.

For more information, contact your local ABF sales representative, call an ABF TurnKey specialist at 800-753-2079, or send us an e-mail.

ABF TurnKey services include:
	Specialized pickup/delivery
	Appointments
	Linehaul transportation
	Ground delivery
	Inside delivery
	Two-man delivery
	Unpacking
	Product placement
	Light assembly and installation
	Disposal of packaging
	Specialized reports
	Plus, many other services customized to meet your needs

Frequently Asked Questions about the ABF TurnKey Service

I already use a logistics provider offering a similar service. Why switch?

ABF TurnKey is a reliable, single-source solution that reduces your logistics work and simplifies your most difficult shipments. When you choose TurnKey, you eliminate the need to negotiate with multiple carriers and enjoy cost savings through standard, predictable rates. Above all, you gain peace of mind knowing that highly trained ABF professionals handling your deliveries will assure your customers' complete satisfaction. No other carrier comes close to matching ABF's passion for great service. Quite simply, TurnKey is the very best the industry has to offer.

  

My company currently uses moving van companies for specialized delivery. Deliveries can take 2-4 weeks. Are TurnKey's delivery times faster?

Yes. TurnKey offers the same reliable transit times you are accustomed to receiving on your LTL shipments — typically much faster than moving van companies. And, thanks to real-time tracking, TurnKey deliveries are completely transparent. Delivery appointments are set while shipments are in-transit, eliminating delays and enhancing customer service. Reliable transit times, consistently competitive pricing, and industry-best handling place ABF TurnKey far ahead of the competition.

    

How do you ensure that my customer is prepared to receive delivery?

Appointments are made at least 24 hours in advance for all TurnKey deliveries. We work with your customer to set up a delivery time that is agreeable for both parties. In addition, we maintain contact with our drivers by use of our wireless browser communications technology.

  

How is the TurnKey service priced?

TurnKey prices include door-to-door transportation, as well as any special delivery, setup, and installation requirements. Therefore, you get one freight bill that includes all your charges. You can receive a free, no obligation quote by calling our toll free number 800-753-2079. For recurring business or for pricing from or to multiple locations or involving extensive assembly, we offer long-term pricing designed to meet your specific needs. This pricing is simple and straightforward, so you always know exactly what you will be charged prior to shipping.

What information do I need to secure a price quote?

To provide an accurate price quotation, we need the description, weight, and dimensions of each product shipped. In addition, we need an accurate description of the delivery location. For example, is there a dock? Are there stairs? Is it a construction site? Complete assembly instructions including an estimated time for assembly are necessary for an accurate quote.

For more information, contact your local ABF sales representative, send us an e-mail, or call us at 800-753-2079.